Frequently Asked Questions
Are you a professional manufacturer?
Yes, we are a professional manufacturer with 16 years of experience specializing in underwater lighting solutions.
What are your main product lines?
Our core products include LED underwater lights (swimming pool, fountain, and spot lights), LED garden spot lights, and LED inground lights.
What is the MOQ for orders?
We do not have a strict MOQ request for standard items. For customized models, we offer free customization for orders exceeding 1000 pieces.
What are the available payment and shipping terms?
We require a 50% advanced payment and 50% balance before shipping. We accept T/T, Western Union, Paypal, and Alipay. Shipping terms include EXW, FOB, and CIF.
What is the typical delivery time?
Samples usually take 5-7 working days. Mass production typically requires 20-30 working days depending on the total order quantity.
How is the product packaged?
Each piece is packed in an individual color box, then secured inside a strong master carton for safe transport.